Many of the websites you visit are made up of thousands of media files, and sometimes it may take a while for a browser application to load all the websiteâ$™s content. The first time you visit a site, your browser downloads the original resources of the website in order to make it load faster the next time you visit it. This process is called caching.

     When changes to the website are made, you will need to refresh the cached information or view an uncached version. One way to do this quickly is to check the website in Incognito Mode or in another browser to see the most up-to-date information. You can also clear the browserâ$™s cache to refresh the information and prevent the browser from opening the old, cached version of the website.

Note: In some cases, it may be required to clear browser cookies too. Please keep in mind that by doing so, you will be logged out from all websites, and your saved preferences will be erased. Therefore, we do not recommend clearing your cookies during an active chat conversation since it may lead to improper chat performance or a disconnect.

You can find the detailed instructions on how to clear cache in different browsers for the Windows operating system below.

Just click on the link you require to navigate:

• Google Chrome
• Mozilla Firefox
• Microsoft Edge
• Opera
• Internet Explorer 9, 10
• Safari

Google Chrome

1. Click the Chrome menu on the browser toolbar, select More Tools and then Clear Browsing Data:

2. In the window that appears, select the Cached images and files checkbox and the timeframe:

3. Click Clear data.

4. You can also press Ctrl + Shift + Delete in the browserâ$™s window, check off the content to remove, and click on Clear data.

Mozilla Firefox

1. At the top of the Firefox window, click on Settings  button and select Settings:



2. Select the Privacy & Security tab.



3. In the Cookies and Site Data section, click Clear Data > Cached Web Content:

 

You can also press Ctrl + Shift + Delete in the browserâ$™s window, check off Cache > OK:

Microsoft Edge

1. Open Microsoft Edge Browser and click on the Settings and more icon (three horizontal dots at the top bar) > History:



2. Click More options (three horizontal dots at the top bar) > Clear browsing data:



3. Select Cached images and files and click Clear now:

Opera

1. Click on the Opera button in the top left corner, then select Settings:



2. Go to Privacy & security and click Clear browsing data...:

Internet Explorer

1. Select Tools > Internet options:



2. Open the General tab > Delete:



3. Check Temporary Internet Files and website files and click on the Delete button:

Safari

1. Click on Tools (the gear icon) > Reset Safari:



2. Check all the needed options, then click on the Reset button:



That's it!