Many of the websites you visit are made up of thousands of media files, and sometimes it may take a while for a browser application to load all the websiteâ$™s content. The first time you visit a site, your browser downloads the original resources of the website in order to make it load faster the next time you visit it. This process is called caching.

     When changes to the website are made, you will need to refresh the cached information or view an uncached version. One way to do this quickly is to check the website in Incognito Mode or in another browser to see the most up-to-date information. You can also clear the browserâ$™s cache to refresh the information and prevent the browser from opening the old, cached version of the website.

Note: In some cases, it may be required to clear browser cookies too. Please keep in mind that by doing so, you will be logged out from all websites, and your saved preferences will be erased. Therefore, we do not recommend clearing your cookies during an active chat conversation since it may lead to improper chat performance or a disconnect.

• Android
• iOS
• Windows Phone

1. Launch your browser; usually, it is Chrome.

2. Open the Menu and select Settings:

3. Navigate to the Privacy and security menu and select Clear browsing data:

4. Choose Cached images and files > Clear data:

 

Note: If you wish to clear cookies, choose the Cookies and site data option too.

 

 

 

iOS

1. From the home screen, tap the Settings button:

2. On the Settings screen, tap the Safari button: